Before you decide
When it arrives, and what happens if it is wrong
Delivery
Within 24 hours
Written by hand by a person, so it is not instant and nothing about it is generated automatically. It is delivered within 24 hours of payment — counted in real hours from the moment Stripe confirms it, not in working days — and you are emailed the moment it is ready. If anything would delay it beyond that window we tell you before the window closes rather than after, and you may take a full refund at that point instead of waiting.
Refund
14-day guarantee
If it never arrives, arrives late without our telling you first, cannot be opened because of a fault on our side, or does not contain what this page says it contains, we refund it in full — and that last one has no time limit at all. Reply to the order email or use the contact page; the refund goes back to the original card through Stripe. You keep the reading either way. What it is not for is an interpretation you would rather not have read: a reading takes positions, and a position you disagree with is the product working.
The scope guarantee
If it does not cover what this page says it covers, it is refunded — whenever you notice.
The 14-day scope guarantee covers non-delivery, duplicate charges, access faults, and a product that materially misses the scope described on this page. Your statutory rights remain separate and unchanged.
Full terms are on the refund policy page.
MyMysticDay calculates every astronomical figure on its own servers and publishes the sources, the house system and the orb tolerances it uses on the methodology page. Written readings are prepared by the MyMysticDay editorial team and reviewed against the scope on this page before they are sent.
Tarot, astrology, compatibility and numerology are presented here as symbolic tools for reflection and entertainment. No reading on this site predicts events, reports another person's private thoughts, or substitutes for medical, legal, financial or mental-health advice.